Last updated January 16, 2022

 

Processing Time

All orders are processed within 2–5 business days unless otherwise stated.

Custom units may require additional processing time. Estimated turnaround times will be provided at the time of purchase.

 

Shipping Rates

We offer flat rate shipping of $8.00 for all domestic orders within the United States.

Shipping upgrades may be available at checkout.

 

Delivery Time

Once shipped, delivery times typically range between 2–5 business days, depending on the carrier.

Please note that shipping times may vary during holidays or high-volume periods.

 

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

 

Shipping Responsibility

MER•LAN•DE is not responsible for:

• Delays caused by shipping carriers

• Lost or stolen packages after delivery confirmation

Please ensure your shipping address is correct before placing your order.

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CONTACT US

If you have questions or comments about this Salon Policy, please contact us at:

Platinum Salon by Merlande, LLC

5975 Roswell Road, C-343

Flat #8

Sandy Springs, GA 30328

(770) 771-1981

info@merlande.com

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